Acceptable Use Policy | Pulse & Flow Haus

This Acceptable Use Policy (Policy) sets out the rules that apply to your use of the website at www.pulseandflowhaus.com.au and its pages and sub-domains (Website), operated by Pulse & Flow Haus Pty Ltd (ABN 97 699 360 720) (“PFH”, “we”, “us” or “our”), and to any content you submit through the Website.
This Policy forms part of our Website Terms of Use. By using our Website, you agree to comply with this Policy. A breach of this Policy is a breach of our Website Terms of Use.
This Policy also applies to any interactive features we introduce in the future, such as a client portal, online tools, comment functions or an AI chat assistant, unless separate terms are provided for those features.

You may use our Website only for lawful purposes. You must not use our Website:
in any way that breaches any applicable law or regulation, or that is fraudulent or has any unlawful or fraudulent purpose or effect;
to harm or attempt to harm any person, including minors or vulnerable people;
to send, upload or transmit any material that does not comply with the content standards in this Policy;
to send or procure the sending of unsolicited or unauthorised advertising or promotional material or other spam, including in breach of the Spam Act 2003 (Cth);
to knowingly transmit any data or upload any material that contains viruses, trojans, worms, spyware, malware or any other harmful code;
to copy, scrape, harvest, duplicate or re-sell any part of our Website or its content in contravention of our Website Terms of Use; or
to access without authority, interfere with, damage or disrupt any part of our Website, or any equipment, network or software used to provide it.

Where our Website includes interactive features (for example forms, bookings, or in the future a client portal or chat function), we may, but are not obliged to, moderate or monitor their use. We will act reasonably in deciding whether to moderate a feature and how.
To the extent permitted by law (and subject to the Australian Consumer Law provisions of our Website Terms of Use), we are not liable for loss or damage arising from use of an interactive feature by a person in breach of this Policy.

These standards apply to all material you submit, post or upload to or through our Website (a Contribution), whether or not the relevant feature is moderated. They apply to each part and to the whole of a Contribution.
A Contribution must be accurate where it states facts, be genuinely held where it states opinions, and comply with applicable Australian law and the law of any place from which it is posted.
A Contribution must not:
be defamatory, misleading, deceptive or fraudulent;
be obscene, offensive, hateful, inflammatory, threatening or abusive, or invade another person’s privacy;
bully, harass, intimidate, humiliate or discriminate against any person, including on the basis of race, sex, religion, nationality, disability, sexual orientation or age;
contain sexually explicit material, or promote violence, terrorism or any unlawful act;
infringe any copyright, trade mark or other intellectual property right of any person;
breach any legal duty owed to a third party, including any duty of confidence, or breach any applicable privacy or data protection law;
contain unauthorised advertising or promote other businesses, products, services or websites without our consent; or
impersonate any person, misrepresent your identity or affiliation with any person, or give the impression that the Contribution comes from us if it does not.

If we reasonably consider that you have breached this Policy, we may take action that is proportionate to the breach, which may include:
removing or refusing to publish any Contribution;
temporarily or permanently withdrawing your right to use our Website or any feature of it;
issuing you with a warning;
taking legal action against you, including seeking recovery of loss and costs arising from the breach; and
reporting the matter to, and cooperating with, law enforcement or regulatory authorities where we reasonably consider it appropriate or are required to do so.
Nothing in this Policy limits any rights or remedies available to you or to us at law, including under the Australian Consumer Law.

Acceptable Use